If you have lost your product key, submit a New support ticket. Please be sure to include the following information:
- Product name and Edition
- Type of issue: Activation issues
In the ticket or email body, please include as many of the following as you can:
- The order number
- The email address used for the purchase
- The product user's email address (used at the time of initial activation, if applicable)
- The date of purchase
If you already have an open ticket, click on Check ticket status and add a note to let us know that you require further assistance.
We will get back to you shortly.