When installing an IATA Application, you may get the following error while the installer is copying files:

Feature transfer error. Cannot create a file when that file already exists

Feature transfer error

This may be because of a previously failed installation.

  • Go to the folder: C:\Users\username\AppData\Roaming\IATA
  • Manually delete the folder for the problematic publication
    (e.g.: "IATA Dangerous Goods Regulations 57th Edition (2016)" or "IATA Combined Cargo Conference 2015")
  • Go back to the installer file (either downloaded or from the CD-Rom), right-click it, and select "Run as administrator".
  • This should reinstall the application and replace the deleted folder that was causing the issue.