When installing an IATA Application, you may get the following error while the installer is copying files:
“Feature transfer error. Cannot create a file when that file already exists”
This may be because of a previously failed installation.
- Go to the folder: C:\Users\username\AppData\Roaming\IATA
- Manually delete the folder for the problematic publication
(e.g.: "IATA Dangerous Goods Regulations 57th Edition (2016)" or "IATA Combined Cargo Conference 2015")
- Go back to the installer file (either downloaded or from the CD-Rom), right-click it, and select "Run as administrator".
- This should reinstall the application and replace the deleted folder that was causing the issue.