Activation within virtual environments is not enabled for IATA publications. We apologize for any inconvenience this may pose. We recommend that you install the publication on a physical computer instead.
If this is not possible, please submit a request for assistance via the IATA Customer Portal. Include the following information:
- Product name
- Product Key
Specify this is for an activation in a virtual environment, and also provide the following information to help us determine what you are trying to accomplish:
- Virtualization type (virtual machine, virtual desktop, distributed application, ...)
- Virtualization product used (Parallels, VMWare, Citrix, ...)
- Target operating system
- The number of core users.
- The number of infrequent users.
- Geographical distribution
If you have a physical computer please provide us the model of your computer, Operating system type, and your product key.
We will get back to you within one business day.