The auto update feature is controlled through the config.ini file. The config.ini file is placed in each end user application install folder.

The file contains the following header:


DaysBetweenChecks = n

Where n is the interval (in days) after which the application will periodically check for updates. 

  • If n is set at 10, the application will check for updates every 10 days;
  • If n is left blank "DaysBetweenChecks =  " then the default value will be used (30 days);
  • If n is set at -1, then the auto update feature will be disabled. The application will not check for updates.

Whether to have auto update enabled or not will depend on conditions for your end users. If you have installed the end user application for All Users, to "C:\Program Files (x86)", then admin permissions will be needed to install an update if/when one is downloaded. If your end users do not have admin rights, they will not be able to complete the update process.

If you have installed the application to the user profile folder, e.g. "C:\Users\username\AppData\Roaming\IATA\IATA product name", then admin permissions will not be needed, and the user will be able to apply an update on his/her own.

Application updates are made available as offline/manual packages as well. If auto update cannot be enabled, or is not appropriate for your environment, the update package can be downloaded and applied by a member of an IT team, for example.

Offline update files are available from our Download Center:

On the left side, make sure you select “Download an Update”, then select your product from the list. You will be required to enter your product key and an email address where to send the download link. The offline update package will need to be applied on the end user's computer. For further instructions, please refer to the support article below:

Manual / Offline Update