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Installation issues

Support articles for installation issues with Windows applications: Standalone "legacy" applications and the IATA Reader.

IATA Reader/Standalone installation instructions
IATA Reader The IATA Reader has replaced our legacy publications starting in 2017. The IATA Reader only needs to be installed once, after which you on...
Tue, 31 Jul, 2018 at 1:55 PM
The IATA Reader is installed but the shortcut for MIRAppo.exe is missing
If you already installed the IATA Reader, but are unable to open it or add your publication module (.mirdoc file) to the library due to a Missing Short erro...
Thu, 15 Aug, 2019 at 3:18 PM
Microsoft .NET Framework
For the IATA Reader (2017+) The the IATA Reader, the component [Microsoft .NET 4.x Framework] is required. If this is not installed, you can get it f...
Fri, 19 Jan, 2018 at 10:25 AM
Feature transfer error: Cannot create a file when that file already exists
When installing an IATA Application, you may get the following error while the installer is copying files: “Feature transfer error. Cannot create a file...
Fri, 19 Jan, 2018 at 10:27 AM
Many icons on the desktop after installation
If your desktop becomes cluttered with multiple icons after installing one of our product, it means you selected the desktop as the install folder. To fix t...
Fri, 19 Jan, 2018 at 10:29 AM
The Microsoft.ACE.OLEDB.12.0 provider is not registered
Alternatively, you may receive the error "Not a valid password" when starting the application. Some of our legacy publications, released prior...
Tue, 9 Apr, 2019 at 11:02 AM