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Activation issues

Support articles for activation issues with Windows applications: Standalone "legacy" applications and the IATA Reader

Manual / Offline Activation
If you can't activate your product, whether because your network requires proxy credentials to connect to the Internet, or the activation process (Turb...
Thu, 23 May, 2019 at 1:07 PM
Moving a publication from one computer/Operating system to another
As per the End User License Agreement (EULA), you can only activate the single-user product key on a single computer. If you wish to transfer a publication ...
Tue, 8 Oct, 2019 at 10:14 AM
The product key you typed is already in use
When trying to activate the application with your product key, you may get the following error:     This means the product key is currently activated, ...
Thu, 15 Aug, 2019 at 3:23 PM
Activation in a virtual environment
Activation within virtual environments is not enabled for IATA publications. We apologize for any inconvenience this may pose. We recommend that you install...
Thu, 15 Aug, 2019 at 3:22 PM
TurboActivate.exe failed to connect to the activation server
When trying to activate the product, you may get an "Activation Error" with the following message: "TurboActivate failed to connect to the...
Fri, 19 Jan, 2018 at 2:41 PM
Error: Unable to load TurboActivate.dll
If the IATA Reader is already installed, and you are trying to add an IATA publication to the library by double-clicking the .mirdoc file you downloaded, yo...
Thu, 15 Aug, 2019 at 3:21 PM
An error happened: The activation block failed to decode.
If you get this error message when trying to do a manual activation for your IATA Reader publication, there may be a problem with your network adaptor card ...
Mon, 23 Apr, 2018 at 2:26 PM